Frequently Asked Question

discuss-issueGeneral questions

answer You can email us at support@atsayam.ch-Any time we will be available in email
answer We only have the sizes listed on the product page in stock. We unfortunately only maintain limited sizes in stock.
answer Please contact us as soon as possible at support@atsayam.ch Once something has been shipped, we can no longer make changes to your order.
answer We accept PayPal and Cash on delivery.
answer You can cancel your order with registered email id user name and password. Once something has been shipped, we can no longer cancel and refund an order.
answer You do not! You can check out as a guest during checkout.

sellerSellers

answer Once you log in to your account, you can check the order status page. Alternatively, you can send us an email at support@atsayam.ch to check on your order status.
answer Please email us at support@atsayam.ch so we can correct any order error.
answer Shipping within the Switzerland generally takes 5 to 7 business days. In case of unexpected scenarios it may take some more time. Please contact our customer care in case your shipment hasn’t reached within5 to 7 days of the order date.

buyerBuyers

answer To return an unworn item, please send us an e-mail and mail the product with an insured shipping service to: Please return your item(s) to: Help Something doesn’t load (In the Website). Please send us an email at support@atsayam.ch with a description of the problem and preferably a screen shot of the problem! The site won't let me order. Please let us know of the problem If you need additional help ordering, email us the items you'd like to purchase and we can set up a custom order for you.
answer There's an unsubscribe button on the bottom of our newsletter. If you're unable to unsubscribe, please send us an email at support@atsayam.ch